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Michelle Haynes

Client Support Manager

Michelle Haynes GrayscaleMichelle joined The Leadership Circle South Africa in 2011. She read a BA Psychology at Stellenbosch University and completed a post graduate Diploma in Developmental Psychology at London College of Sciences in 2002. She aims to complete her Masters in Coaching over the next two years with Middlesex University. Moving to the UK in 2002 she found her niche as Regional Operations Manager for a third sector organisation. Here she oversaw projects specifically focussing on integrating people with disabilities into the workforce. Whilst in this position Michelle made detailed calculations concerning scheduling, costs, and progress. She internally published bids and progress information, focussing on handling changes, risks, and performance challenges. During her career Michelle has always ensured that the concept, objectives, approach, and justification of any project is properly defined, agreed, and communicated. Understanding the importance of excellent customer relations and service delivery she has taken the South African The Leadership Circle experience and made its integrity and logistical fluency her number one priority. Furthermore she aims to be a focal point for liaising with departments, projects, and initiatives within the organisation, taking into account the needs and contributions of various focus groups and customer feedback.

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