その先にあるもの

組織のパフォーマンスを向上させる理論に基づいた原理や実践方法を読ことはとてもいいことです。
しかし、単に学ぶだけではなく、”実際に学んだことをどのように実践するか”という大切なものが、学び理解した奥には潜んでいます。
”どのように実践すると機能するか”というソリューション(問題の解決方法)が成功するには必要です。

McDonalds corporation logo

MCDONALDS CORPORATION - GLOBAL SHARED SERVICES

ビジネス上の課題

2008年、McDonaldのサービスチームは、グローバル的に機能した組織へと急速に進化したMcDonaldで最初のチームとなりました。McDonaldは、共通のグローバルソリューションを推進するためには、チームワークや一貫性そしてチーム全体の連携を開発することが重要だと気が付きました。それには、多様性や現在の能力を超えて拡大できるリーダーを擁するグローバルチームを構築する必要があると考えました。そこで、McDonaldは、フルサークル・グループ(TLCの兄弟会社)とザ・リーダーシップ・サークルに協力を依頼することにしました。

ザ・リーダーシップ・サークルにより
リーダーシップ開発は実施されました

ザ・リーダーシップ・サークルがチームに紹介された時、チームメンバーは疑い深い気持ちを持っていました。当初、その疑い深い気持ちで躊躇していたチームですが、今ではグローバル・シェア・サービス(GSS)組織は、ザ・リーダーシップ・サークルと共に継続したリーダーシップ開発の実践を行っています。GSSでは、グループ内で、各メンバーそれぞれが自分の長所と短所について語るパブリックフィードバック形式を実施しています。”ザ・リーダーシップ・サークルで使用している言葉(リアクティブ・クリエイティブなど)は、常日頃からGSSリーダーシップチーム内で聞かれるようになり、全体の共通言語となっています。”と財務戦略調整担当副社長Kelvin McLaurin氏は言います。

brush close up in foggy mountains

結果

リーダーシップ・サークル・プロファイル(LCP)は、GSSの成功において、大きな役割を果たしました。GSSは、わずか3年で5年間の戦略計画を達成し、更に世界クラスのサービス組織になる目標に向けてGSS 2020戦略をたて実践しています。サービス担当副社長、Debbie Ballard氏は”リーダーシップ開発の実践は、私たちのDNAの一部であり、私たちの一部です。GSSでは、まとまりのある高性能なリーダーシップ文化を築き上げてきました。”と語りました。そして、”私達はザ・リーダーシップ・サークルのプロセスの強力な支持者であり、これからも組織内で実践すると共に、私達の経験を他のマクドナルドのシステムで共有していきたい”とMcLaurin氏Ballard氏は続けて語りました。

下記問い合わせフォームもしくはinfo@theleadershipcircle.jpまで直接ご連絡ください。

問い合わせ

世界中のさまざまな業界に広がる
ザ・リーダーシップ・サークルのリーダーシップ開発

ザ・リーダーシップ・サークルは、影響力のある様々な分野の組織グループにサービスをご提供しています。様々な種類の業界の企業にリーダーシップトレーニングをご提供できる機会を得たことをとても光栄に思います。

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金融/ビジネス産業

Everbank Commercial FinanceWikimedia FoundationQuicken LoansAmerican ExpressCarlson Companies WorldwideFederal Express

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ヘルスケア産業

RocheThe Children’s Hospital of PhiladelphiaBon Secours Health SystemBlue Cross Blue Shield of FLIntermountain Health Care (IHC)Kaiser Permanente

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情報/サービス/技術/エンターテイメント産業

Pixar Animation StudiosSchouten GlobalAccentureASIS InternationalHeitmanPricewaterhouseCoopers (PwC)

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小売

McDonalds CorporationDolby Labs3MBackcountry.comEvereveGOJO Industries

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製造業

Honda, Inc.SyngentaBoeingDTE EnergyLevel 3 CommunicationsMorton Thiokol

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教育/政府機関

University of Notre DameHarvard university Graduate School of EducationYale UniversityFood & Drug AdministrationMichigan Consolidated Gas CompanyUS Department of Transportation

ケーススタディ(英語のみ)

詳細にご興味がある方はinfo@theleadershipcircle.jp までお問い合わせください。

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